My husband is out of town and all my neighbors are on holiday. A pipe split upstairs and downstairs the water is staining through the ceiling and dripping through a light fixture. That was my scenario. I spoke with one plumber the evening of this catastrophe and, though he didn’t come over, he managed to calm me down and gave me good instructions. The next morning, plumber Keith came over and diagnosed and repaired my problem competently. – Jamie L.